Compliance | Integrity Program

At Grupo 5 Estrelas, ethics and integrity are not just concepts; they are the soul that permeates every interaction we have, both within our team and with everyone around us. Our Integrity Program is like a firm anchor amidst storms, providing stability and strengthening bonds that endure the test of time.

We adopt an institutional approach that goes beyond the basics, implementing procedures and controls that act as our secret tools to prevent, detect, and mitigate any risk of fraud, corruption, or misconduct. All of this is fully aligned with Brazilian legislation and our internal guidelines. At 5 Estrelas, we believe that a solid and transparent path is the key to lasting and sustainable relationships. Join us on this journey of integrity and ethics, where every step is guided by our core values!

  • MESSAGE FROM THE BOARD OF DIRECTORS

    Over 25 years ago, Grupo 5 Estrelas began its journey with the commitment to offering transportation and logistics solutions with excellence, efficiency and responsibility, always guided by the highest standards of quality, safety, health and respect for the environment.

    Throughout this journey, we continue to invest in the continuous improvement of our processes, with the goal of consolidating the 5 Estrelas Group as a national reference in the logistics sector, guiding our activities by the principles of ethics, integrity and transparency in relationships with employees, customers, suppliers, partners and society.

    We understand that ethics is an essential value for coexistence and collective development, guiding both the content of decisions (what should be done) and the manner in which actions should be taken (how it should be done). With this conviction, we present the 5 Estrelas Group Integrity Program, designed to reinforce the principles and guidelines that shape the conduct of the company and all its members.

    The creation and implementation of the Integrity Program demonstrates our commitment to not only complying with current legislation, regulations and internal and external standards, but also to promoting an environment of compliance and responsibility, ensuring that our operations are in line with the most rigorous standards of quality and corporate sustainability.

    This Program brings together a set of guidelines that must be continuously incorporated by all members of the organization, as an indispensable tool to strengthen institutional trust and consolidate an ethical, integral organizational culture committed to the public and private interest.

    Our values are fundamental pillars for the longevity and solidity of the 5 Estrelas Group. Therefore, it is essential that everyone—managers, employees, collaborators, and service providers—know, apply, and disseminate a culture of integrity in their daily lives, contributing to a safe and respectful work environment, with a direct impact on the excellence of the services provided and the full satisfaction of our customers.

    The conscious application of these guidelines will not only allow for the company's quality standards to be raised, but also for the personal and professional growth of those who build it daily.

    Please accept our cordial greetings.


  • MISSION

    To provide technical and professional transportation and logistics solutions, ensuring customer satisfaction and the value of people through quality, safety, and social and environmental responsibility.

  • VISION

    To be a national reference in transportation and logistics services, recognized for its efficiency, integrity and commitment to continuous improvement, safety and sustainability.

  • VALUES

    Ethics, integrity, transparency, professionalism, socio-environmental responsibility, quality, safety and valuing people.

  • 5 STAR GROUP INTEGRITY PROGRAM

    The 5 Estrelas Group's Integrity Program aims to ensure an organizational culture based on ethics, legality and transparency, preventing, detecting and remediating risks related to illegal acts, misconduct and threats to the institutional reputation.

    Based on our institutional documents and internal policies, the Program is structured around the following pillars:

    1. Senior Management Commitment: visible and unequivocal institutional support for integrity.

    2. Autonomous Integrity Management: independent ethics committee and channels, which ensure impartial and confidential treatment of incidents.

    3. Prevention of fraud and illicit activities: especially in bidding processes, contracting and relations with the public sector.

    4. Internal Rules and Policies: such as the Code of Ethics and Conduct, Anti-Corruption Policies, Bidding, Safety, Quality, use of PPE, among others.

    5. Training and Communication: regular training and awareness-raising activities.

    6. Reporting System: confidential and accessible channel, with guarantee of non-retaliation and appropriate treatment.

    7. Disciplinary and Corrective Measures: proportional and reasoned application of sanctions and remedial actions.

    8. Monitoring and Continuous Improvement: periodic assessments based on performance indicators and audits.


  • INTEGRITY SYSTEM

    The 5 Star Group integrity system is composed of:

  • Background check and technical profile in admissions;

  • Comprehensive and mandatory Code of Ethics and Conduct;

  • Ethics Committee with defined competencies to ensure a culture of integrity;

  • Internal policies that guide specific and sectoral conduct;

  • Regular training on sensitive topics (corruption, security, alcohol and drugs, child abuse);

  • Ethics and reporting channels, including ombudsman and WhatsApp;

  • Confidential and impartial treatment of internal investigations.


  • MAIN INTEGRITY POLICIES

  • Anti-Corruption and Harmful Acts Policy

  • Bidding Policy and Relations with Public Agents

  • Supplier Relationship Policy

  • Occupational and Property Safety Policy

  • Correct Use of PPE Policy

  • Alcohol and Drugs Combat Policy

  • Policy to Combat Prostitution and Child Abuse

  • Cell Phone Usage Policy in the Workplace

  • Occupational Health Policy